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Directed by Quebec artist, Isabelle Aubry.
Acrylic and mixed media on canvas
Quebec, Canada
Love is eternal
Height: 40" (101.60cm)
Width: 30" (76.2cm)
Depth: 0" (0cm)
Our exchange and refund policy is designed to ensure customer satisfaction while respecting the work and creativity of the artists we represent. Here are our guidelines regarding exchanges and refunds:
Exchange :
- If you wish to exchange a work of art that you purchased from Jeanzabelle, please contact us within 14 days of receiving your order.
- The artwork must be returned in its original condition, undamaged and in its original packaging.
- You can exchange the artwork for another piece by the same artist or of equivalent value, subject to availability.
Refund :
- If you wish to obtain a refund for a work of art, please contact us within 14 days of receiving your order.
- The refund will be issued once we have received the returned artwork in its original and undamaged condition.
- Return shipping costs will be borne by the customer, except in the case of a defect in the artwork or an error on our part.
Please note that custom or specifically ordered artwork is not eligible for exchange or refund, except in the case of a defect or error on our part.
At Jeanzabelle, we are committed to providing our customers with a transparent and satisfying shopping experience, while supporting and promoting the work of the artists we represent. Please feel free to contact us with any questions or requests regarding our exchange and refund policy.
Delivery
We offer secure and reliable delivery so you can receive your artwork in the best possible condition. Here is some important information about our delivery service:
- Delivery times: Delivery times vary depending on your location and the availability of the artwork ordered. We strive to process and ship your order as quickly as possible, and you will receive a notification as soon as your package is shipped.
- Delivery methods: We collaborate with reliable carriers to ensure the secure delivery of your artwork. You will be able to choose the delivery method that best suits you during the ordering process.
- Shipping costs: Shipping costs are calculated based on the weight, size, and destination of the artwork. These costs will be displayed during the ordering process, and you will have the opportunity to review them before finalizing your purchase.
- Delivery tracking: Once your order has been shipped, you will receive a tracking number that will allow you to track your package in real time. This way, you can know at any time where your artwork is and when it will be delivered.
At Jeanzabelle, we place great importance on customer satisfaction and are committed to providing you with a simple, efficient, and secure delivery experience. Please don't hesitate to contact us if you have any questions or concerns regarding the delivery of your artwork.
